Federal health agencies have warned about counterfeit and mishandled botulinum toxin injections. Here is what to ask before you are treated anywhere.
Why this question matters
In 2024, federal health agencies warned the public about counterfeit and mishandled botulinum toxin injections after people became ill following treatment given by unlicensed or untrained individuals, or in non-clinical settings. BOTOX® Cosmetic is a prescription medicine, and where it comes from and who injects it both matter.
Four questions to ask before treatment
- Where was this product purchased? Genuine BOTOX® Cosmetic comes from Allergan Aesthetics or its authorized distribution. Ask directly.
- Can I see the vial? A reputable practice will show you the vial before treatment, with the Allergan label and lot number.
- Who is injecting, and what is their license? In Florida, injectables are a medical treatment. Ask for the name and credentials of the person treating you.
- Is the price far below everyone else's? A price that seems too good can mean diluted, mishandled or counterfeit product.
A practice that is an Allē member
Allē is Allergan Aesthetics' rewards program. Practices that participate are verified with Allergan, and members earn points on genuine treatments.
How PBCM handles it
At Palm Beach Cosmetic Medicine, every vial of BOTOX® Cosmetic is purchased directly from Allergan Aesthetics. Treatment is performed in a clinical room by Dr. Anna Frisch, MD, PhD, Board Certified in Endocrinology. You are welcome to see the vial before your treatment.
Explore BOTOX® Cosmetic with Dr. Frisch
Frequently Asked Questions
- Is "Botox" always BOTOX® Cosmetic?
- No. Many people use "Botox" for any neurotoxin. BOTOX® Cosmetic is Allergan's onabotulinumtoxinA. At PBCM, it means the Allergan product every time.
- Can I ask to see the vial at PBCM?
- Yes. Ask at your appointment and we will show you the vial before treatment.
Dr. Anna Frisch, MD, PhD
Board-Certified Endocrinologist | Emory University School of Medicine-trained physician-scientist | Medical Director, Palm Beach Cosmetic Medicine | Founder, VitellaMD, Palm Beach Thyroid & Endocrinology Wellness, and Frisch Integrative Medicine
Dr. Anna Frisch, MD, PhD, is a board-certified endocrinologist, Emory University School of Medicine-trained physician-scientist, Medical Director of Palm Beach Cosmetic Medicine, and founder of VitellaMD, Palm Beach Thyroid & Endocrinology Wellness, and Frisch Integrative Medicine. Her research is cited internationally, and she brings decades of experience in endocrinology, thyroid disorders, hormones, metabolic health, and patient-centered care. At Palm Beach Cosmetic Medicine, Dr. Frisch applies her medical background to aesthetic wellness by looking beyond the surface, connecting skin health, hair health, hormone balance, metabolic wellness, nutrition, collagen support, and advanced cosmetic treatments to help patients look refreshed, confident, and natural.
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